Connect retains a number of interpreters with experience in legal interpreting, allowing rapid response to short notice requests for legal interpreting. Connect also ensures that different interpreters are used at each different stage of the legal process (from police interviews, to court appearances, to the taking of witness statements) to ensure the interpreters are not compromised in their ability to remain impartial.

Through mentoring and supervision, Connect is also ensuring that the combined skill and experience of its partner interpreters is supporting and encouraging less experienced interpreters as they enter the field of legal interpreting, to increase the current limited pool of available interpreters through mentoring and supervision.